Farbly FAQs
General questions
How can I change my password?

Visit the My Account link under the navigation box that drops down under your username on the top right of the page when you are logged in. You will need to know your current password to change it.
What if I forgot my password?

Click LogIn from Farbly's main page and you will be taken to the login page. There you will see a "Forgot Password" link which you can click. You will be sent an email with further instructions.
Can I change my user name?

Yes. Visit the My Account page and you can change both your Full Name used to contact you, and your user name. You may get an error if your username is not unique, but try something else!
What if I forgot my username?

Click LogIn from Farbly's main page and you will be taken to the login page. There you will see a "Forgot Username" link which you can click. You will be sent an email with further instructions.
Notification & navigation bar
Where do I get notifications from the system?

All notifications will show up in your notifications box, which is on the top right of every page when you are logged in ...
How do I navigate around the site?

You can access all parts of the site through your user menu which is located on every page on the top right when you are logged in. Just click on your name and the drop down will give you options for moving around and going through tutorials.
How do I check my account status?

You will always be able to see your account status in the notifications bar on the top right when you are logged in. Click the icon for more information. Your account will either be in "Free Trial" and the expiration of your trial will be shown; or "Active" which means everything is up to date; or "Inactive" which means your account was either paused, canceled, your trial ran out or no payment was received. If "Inactive" then your menus will not be displayed. More information will be available on the My Account page accessed through the dropdown when clicking on your username...
Using the dashboard
What is the Dashboard?

The Dashboard is your homebase. On the Dashboard you can access all of the settings for your menus including publishing, reverting, and editing.
How do I add a new menu?

Click on the plus sign on your dashboard. Just fill out the name you want for your menu and the title that will show when people view your menu.
How many menus can I add?

You can add up to 3 menus. If you need more, you can start a new account, or contact us for special pricing.
What does the 'Last Published' on date mean?

Only the data/menu that you publish shows up where you have copy and pasted the Farbly code provided in each menu's Settings. All changes that you make while in Edit mode are saved, but not available to the public until you Publish them.
What does it mean to "Revert" changes?

When you click on the Revert button and confirm that's what you want to do, any changes that you've made to your menu (including adding, deleting, changing fonts, everything) will be removed and the menu will revert to the last published state.
How do I delete a menu?

Click on the Delete button in the Dashboard and confirm that's what you want to do.
Editing menus
How do I edit one of my menus?

From the Dashboard, each menu has a set of buttons. Click on the edit button to move over to editing that menu...
Displaying menus on your site
How do I display my menu on my site?

Copy and paste the Dispaly Script found in the Menu Settings overlay box into your site where you want your menus to display. That's it. You will probably want to play around with some of the settings on your site to make sure that whatever HTML surrounds the menu code has the appropriate margins and padding to show things how you like. If this sounds like something you absolutely have no idea how to do, then let us know and we can probably help you.
Where do I find my one line of code to copy and paste?

From the Dashboard, click on the Menu Settings button for the menu you want to display. In the overlay box, you will see all of the settings for the menu. On the bottom is the Display Script that you need to copy and paste into your site.
Can I control where my menu can be displayed?

Yes. In the Menu Settings overlay box, you can designate which sites will be able to link to your menu using the Display Script code. If you don't enter anything, the default is any site. If you enter something in the form of "mysite.com" then "www.mysite.com" will also be included and vice versa. Use "subdomain.mysite.com" to include a specific subdomain or an asterisk like "*.mysite.com" to allow any subdomain. Use a comma to separate hosts. When a Display Script is hosted on an external site and requests to get the information to display your menu, Farbly checks to make sure that the domain from which the request comes is authorized to display the menu.
Payments
How much does Farbly cost?

Farbly is a subscription service and costs only $25 per month.
Can I pause or cancel my subscription?

You can pause or cancel your subscription at anytime.
Are canceled subscriptions pro-rated?

No. We do not pro-rate subscriptions. Each monthly charge buys a month of service. If you cancel your subscription before the end of the month, your subscription will remain active until the listed end date.
Can I still display my menu after I cancel my subscription?

Yes and then no. If you cancel your subscription before the end date (remember, no pro-rating) then your menu will display wherever you have it linked until the end date. After that, your menu will not display until your subscription is reactivated.
How do I start my subscription?

Visit the "My Account" page through the menu that drops down when you click on your user name on the top right of the page when you are logged in. Click "Start your Account" button to get started. Our processing parter is Stripe and all payments are secure. We do not store any credit card information on our servers, and you can change your information at any time.
Search Engine Optimization
What is Search Engine Optimization (SEO)?

SEO refers to methods used in the code of a site to increase the position of a site in search engines. See Wikipedia for more information.
What can SEO do for my site?

SEO can significantly increase your standing in Google standard searching and map searching.
What can Farbly do for SEO on my site?

Farbly's built-in SEO module allows you to input as much information as is relevant for a Restaurant considering Google's standards for searching. SEO information is included in the data that displays your menu, and casual users can not see the data. It is encapsulated in LD+JSON format and used by search engines and crawlers.
How do I use Farbly's SEO options?

While the Menu Settings overlay box is open, click on the SEO button and fill out as much information as you can...